Benefits
- Paid training
- Referral program
- AD&D insurance
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Health savings account
- Dental insurance
- Flexible spending account
- Life insurance
- Employee assistance program
- Disability insurance
- Paid holidays
- Work from home
- Opportunities for advancement
Full job description
This position is remote in the Jacksonville area, candidates MUST reside in the greater Jacksonville area and be able to work from home.
Candidates for this Bilingual role must be fluent in English and Spanish.
Training starts April 20th, 2026!!!
Work from Home | Full-Time | Competitive Pay + Monthly Bonuses
$16.00 – $18.00 starting hourly rate based on experience
Bonus Opportunity based on performance and call quality
Join ARS National Services Inc. — where your hustle meets opportunity.
Why You Should Join Us
You’re a confident bilingual communicator. A creative problem solver. A natural negotiator. At ARS, we give you the platform — and the tools — to shine.
We’re on the lookout for driven, customer-focused professionals to help consumers navigate financial difficulties and find real solutions. Whether you’re starting fresh or ready to bring your experience to a company who actually invests in your success, this is your moment.
What’s in It for You?
- $16-18 per hour depending on level of collections experience
- Hourly rate could be increased as soon as you graduate training
- Performance-based monthly bonus opportunities
- 100% Remote (Work from Home) – We supply the gear, you bring the energy
- Career development + promotion potential
- Full benefits (Medical, Dental, Vision, 401k)
- Vacation and Sick Time accrue right away + 8 paid holidays
- A team that supports, trains, and wants to see you succeed
What You’ll Do
- Be ready to Learn – We will train you!
- Handle inbound/outbound calls with empathy and confidence
- Talk with customers about their finances and help them find payment options that work for them.
- Negotiate payment plans, settlements, and full repayments
- Stay sharp with call quality and compliance with federal regulations
- Keep accurate records and collaborate with team leads
- Engage with your team on camera during shifts
What You Bring to the Table
- High school diploma or GED
- Strong communication skills — assertive, clear, and professional
- 100% Bilingual in English and Spanish
- Critical thinking + active listening = your superpowers
- Comfort with basic math (yes, you’ll be working with percentages!)
- Collections, sales, or call center experience? That’s a plus!
- Basic computer skills & reliable high-speed internet
Your Schedule
- Mon–Fri: 8AM–5PM or 9AM–6PM
- One evening per week: 10AM–7PM or 12PM–9PM
- One Saturday per month: 8AM–12PM or 9AM–1PM
Are You Camera-Ready?
This is a remote work from home role, but you’ll still be an active, visible part of the team. During work hours, expect to be on camera and engaged — just like in the office (but better coffee and comfier clothes).
Let’s Make It Official
If you’re ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We’ll bring the support.
Click “Apply Now” to join ARS and be part of a team that values integrity, commitment, and growth.
DISCLAIMER
ARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful.
ARS National Services. Be MORE.
Job Type: Full-time
Pay: $16.00 – $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
- Vision insurance
- Work from home
Work Location: Remote
